Delete your data

Last updated: 11 November 2026

You can ask us to delete your Houstel.pk account and the personal information we hold about you at any time. This includes what we received when you used Continue with Facebook or Continue with Google, for example on a hostel's registration form.

How to ask

Email Write to hello@houstel.pk with "Delete my data" in the subject, from the email address on your account.
WhatsApp or phone Message or call +92-311-4844284 and say which email address or phone number your account uses.

If you write from another address, tell us the email or phone number on your account. We may ask you to confirm it is you before we delete anything, so nobody can delete someone else's account.

What happens next

  • We delete your account and the personal information in it: your name, email address, phone numbers, photo, CNIC and its photos, address, father's and guardians' details, and the IDs Facebook or Google gave us when you signed in.
  • We do this within 30 days and tell you when it is done.
  • If you stayed at a hostel that uses Houstel.pk, some records of that stay, such as payment receipts, may be kept for as long as the law requires the hostel to keep them, and then deleted.

Remove Houstel from Facebook

If you used Continue with Facebook, you can also stop Facebook sharing anything more with us:

  1. Open Facebook and go to Settings & privacy, then Settings.
  2. Open Apps and websites.
  3. Find Houstel Login and choose Remove.

Removing the app on Facebook stops future sharing, but it does not delete what we already have. To delete that, ask us as shown above.

Remove Houstel from Google

If you used Continue with Google, open myaccount.google.com/permissions, choose Houstel and remove its access. Then ask us to delete your data as shown above.

What we receive when you sign in

  • Facebook: your name, email address, profile picture and an ID Facebook gives Houstel for your account. We never get your password, posts, friends or messages, and we never post on Facebook for you.
  • Google: your name, email address, profile picture and Google account ID. We never get your password or read your email, contacts or files.

More about how we use information is in our Privacy Policy.